Refund Policy
We offer a 2-day return policy, meaning you have 2 days from the date of receiving your order to request a return.
To qualify for a return, the item must be unused, unworn, in its original packaging, and with all tags attached. A receipt or proof of purchase is also required.
To initiate a return, please reach out to us at eg.ryuu@gmail.com. If your return is approved, we will provide you with a return shipping label and instructions on how to proceed. Returns sent without prior approval will not be accepted.
For any inquiries regarding returns, feel free to contact us at eg.ryuu@gmail.com.
Exchanges
You can exchange your item within 7 days of receiving it. The item must be in its original condition, unworn, with the tag still attached. If these conditions are not met, the exchange request will not be processed.
Refunds
Once we receive and inspect your returned item, we will notify you of the approval status. If approved, the refund will be issued to your original payment method. Please note that processing times may vary depending on your bank or credit card provider.